Secure Domain Email Hosting

Email Domain Hosting

This means that your email address will be “you” at “your domain.com”. All 4SecureMail business accounts include email domain hosting.

For many businesses, email domain hosting is an essential part of branding and increases the credibility of the company. If you do not have, or don't wish to use your own domain, you can order a 4SecureMail personal or family account, or you can get a domain from one of these registrars. You can also establish a secure sub-domain, more on this in a moment.

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The following outlines the requirements for 4SecureMail to host a domain name for secure email. All of our business plans include support for hosting domain email. Please read through the below sections before signing up for a business plan and if you have any questions or unsure of the requirements at any point in the process, please contact our domain administrators at:

Domain Name Setup

Once you have a domain (new or existing), you'll need to direct mail to our server. For all email domains, there is a DNS entry called MX (Mail Exchange) that tells the world where your email account is located, for example https://mail.yourdomain.com. To update your MX record to point to our server here at 4Securemail, you will need to locate where your DNS records are being hosted, and login there to make this change. If you are unsure where your domain's DNS records are located, check with your domain registrar, eg GoDaddy, or your current web hosting provider. If you do a whois lookup on your domain, your Nameserver records will point to where your DNS is currently being hosted. Also there are other records, eg SPF, DKIM, DMARC, which you may want to add as well. For example, Google has begun bouncing any email coming from domains without an SPF record. We will provide you with all the information necessary to update your DNS mail records, or contact us with your DNS provider login information if you'd rather us make these changes for you.

If you already have a own domain/website hosted with a hosting company or ISP. Nothing will change about the way your existing website or domain is handled. Your website can continue to be hosted where it is now, and your email will be you@yourdomain.com. Just make sure never to change your domain's nameserver records. If you ever are required to do so, eg switching webhosting providers, make sure to update your MX and any other required records for email at new DNS location.

Special Purpose Option: Some of our business customers intend to leave their existing email service in place and add a 4SecureMail service to be used only by key personnel for special circumstances where security is required. This can be accomplished easily and without registering a new domain, by simply using a secure sub-domain (eg: https://secure.yourdomain.com). Users of secure accounts, when set up as a secure sub-domain, would have secure email addresses that look like this: you@secure.yourdomain.com. If this is required, signup for 4SecureMail under a domain plan with your sub-domain as your domain. It will need its own separate MX entry in DNS, along with any other recommended entries such as SPF.

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Account Management

Once your domain is setup on our servers, you may access your domain admin control panel through a Web browser to add email addresses, configure mailbox sizes, etc. Also, each user will have their own control panel to administer their own account (aliases, forwarding, spam options, etc.) after you have created their account through the domain admin control panel. All configuration takes place instantly. You may even configure a catch-all account to capture any mail that might have arrived to unknown or misspelled accounts on your domain. Keep in mind, even though you may configure a seperate quota value for each user, this has no impact on the storage quota purchased with your domain plan. Should total storage of your domain exceeds your plan quota, all incoming mail for your domain will bounce until you either reduce your storage or order more.

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Migration to 4SecureMail

If you currently have your email going through another provider, keep in mind that nothing will change you either update your existing MX records or have us do that for you. Once the change is made, it normally takes 24-48 hours for most servers on the Internet to see it. During that period, some email might arrive at your old provider and some on our servers. 4SecureMail has a unique feature that can automatically check the account with your old provider during the transition, to make sure that no email is left stranded in the old account. For customers with large amounts of email traffic or with many accounts to move, we can assist you in the migration process and make it easier for you. Contact us for additional details.